Frequently asked questions

Have a question? An issue? Or just want to chat with us? Feel free to contact us at: hello@miumlab.com
 

Gummies

What is Mium Lab?

Mium Lab is a French laboratory specializing in the production of vitamins and dietary supplements.

What makes us unique? No capsules, no tablets, just dietary supplements in the form of delicious fruity gummies, known as gummies. Our formulas are 100% plant-based and low in calories, combining health benefits with great taste. It's a fun and tasty new way to take care of yourself!

When should I take my Mium Lab Gummies?

The daily dosage is 2 gummies per day, taken either simultaneously or separately according to your preference.

Specific recommendations:

  • Energy: Preferably in the morning before starting your day or as a boost after lunch when you feel a bit tired.
  • Sun, Digestion, Slimming, and Vegan: During a meal (any meal of your choice) or about an hour away from mealtime.
  • Sleep: Take both gummies simultaneously 30 to 40 minutes before bedtime.
  • All other courses - Beauty, Stress, Immunity, Children, Menopause, Hyaluronic Acid, Hair & Nails, Menstrual Comfort, Memory & Concentration, Circulation, Vitamin D - can be taken at any time of the day, whenever it suits you best.

Can I combine Mium Lab treatments?

Good news! All our treatments are specifically formulated to be combined with each other. Just make sure to stick to the dosage of 2 gummies per day per course.

Additionally, we recommend not undertaking more than 4 different treatments at the same time to avoid overloading your body.

When will I see the effects of my course?

Most of our courses are designed to be effective within 21 days, which is equivalent to one jar. The Sun, Slimming, Beauty, Hair & Nails, and Hyaluronic Acid courses should be continued for 3 months to achieve optimal results.

The Menstrual Comfort course should ideally be repeated for 1 to 3 consecutive cycles with a one-week break between two courses.

Finally, we recommend following the Vitamin D course throughout the autumn and/or winter months when reduced sunlight exposure does not meet our vitamin D needs.

Do Mium Lab Gummies contain sugar?

Most of our treatments are sugar-free. Sugar is replaced by maltitol, a sweetener derived from cereal starch. Maltitol is commonly found in sugar-free chewing gum, as well as in reduced-calorie biscuits, desserts, chocolates, and several medications, such as baby paracetamol.

Maltitol has half the calories of sugar and has a negligible impact on blood sugar levels, making it suitable for diabetics and not contributing to tooth decay. It is an excellent substitute for sucrose due to its taste and nutritional qualities, which is why it is used in our gummies.

For the original range, two gummies (the daily dosage) contain 2g of sugar, equivalent to a quarter of an apple.

Do Mium Lab products contain animal gelatin?

No, our gummies are 100% plant-based. We do not use animal gelatin; instead, we use fruit pectin (apple and lemon).

Do the Gummies contain artificial colours and flavours?

No, our gummies contain only natural flavours and colours derived from fruits and plants.

How long does my box of Gummies last once opened?

Mium Lab gummies have a shelf life of 2 years. For optimal preservation, we recommend storing them at room temperature, in a dry place, and away from light.

Do the Beauty gummies and Hair & Nails gummies make all body hair grow?

No. Our Beauty and Hair & Nails gummies contain well-known active ingredients such as Vitamin B8 (biotin), Vitamin B5, hyaluronic acid, and zinc. They are specifically designed to improve the quality of hair, nails, and skin. Hair growth and distribution are primarily related to hormonal stimuli, and our gummies do not contain any hormones.

 

Orders

What are your delivery times?

Please note that orders placed after 1 pm on Friday will be dispatched the following Monday.

Delivery times are 5 to 7 working days.

Your order is dispatched the same day if placed before 1 pm.

What payment methods are available?

Payment on our e-shop is secured via Stripe and PayPal. You can use the following payment methods: Visa, Mastercard, American Express, Apple Pay, and PayPal.

Which countries do you ship to?

Good news! We deliver worldwide. Receive your favourite gummies no matter where you are.

From what amount can I get free shipping?

France 🇫🇷: Free shipping for orders over €40 or €3.00 shipping fee for orders under €40.

Europe 🇪🇺: Free shipping for orders over €60 or €6.00 shipping fee for orders under €60.

Maghreb 🇲🇦🇩🇿🇹🇳: Free shipping for orders over €80 or €9.00 shipping fee for orders under €80.

Rest of the world 🌍: €15.00 shipping fee for orders under €180 / €25.00 shipping fee for orders over or equal to €180.

Where is my order?

Track your package at any time using your tracking number found in your shipment confirmation email. We regularly update you on the status of your delivery via email. If you cannot find these emails, please check your spam folder.

For any delivery issues, feel free to contact us at hello@miumlab.com.

 

Quality

Are the Gummies made in France?

Yes, our gummies are 100% made in France: quality assured!

How are safety, purity, and quality ensured?

Our laboratory is certified ISO 9001, 22000, and 22716, ensuring optimal quality that meets your high standards and needs. These ISO certifications represent a commitment to continuous improvement and constant innovation.

Our formulas are declared to the DGCCRF (the French Directorate General for Competition, Consumer Affairs, and Fraud Prevention) in accordance with directive 2006-352. All our productions undergo testing by a microbiological analysis laboratory accredited by COFRAC (the French Accreditation Committee) before being released to the market.

How is the dietary supplements industry regulated?

In France, dietary supplements are subject to all general food law provisions as well as specific rules defined by Directive 2002/46/EC of the European Parliament and of the Council of 10 June 2002 on the approximation of the laws of the Member States relating to food supplements. This directive has been transposed into French law by Decree No. 2006-352.

Are Mium Lab gummy jars recyclable?

Absolutely! Our jars are made of 100% recyclable PET and our lids are made of 100% recyclable aluminium. Please remember to dispose of the jars in the recycling bin once finished. You can also get creative and reuse them!

Experiencing a quality issue?

Please do not hesitate to contact us at hello@miumlab.com so we can find a solution together.

 

Contraindications

Are there any contraindications?

Some of our products have specific contraindications, which are as follows:

💤 Sleep: Not recommended for children and adolescents, people with inflammatory or autoimmune diseases, pregnant and breastfeeding women. People with epilepsy, asthma, mood, behavior or personality disorders, or those on medication should consult their doctor.

⚡️ Energy: Not recommended for individuals on antidiabetic treatment.

💁‍♀️ Beauty: Not recommended for pregnant and breastfeeding women, as well as menopausal women.

🍏 Slimming: Not recommended for pregnant and breastfeeding women, and people on anticoagulant treatment.

☀️ Sun: Not recommended for smokers.

♨️ Menopause: Not recommended for people with liver issues and women with personal or family history of breast cancer.

🩸 Menstrual Comfort: Not recommended for women with personal or family history of breast cancer.

☀️ Vitamin D: Not suitable for children under 4 years old.

Are the Gummies suitable for children?

We have developed the Children's treatment, which is specially designed and dosed to meet the nutritional needs of growing children by providing them with essential vitamins and trace elements.

Our Vitamin D treatment is also particularly suitable for children, who often experience deficiencies, especially at the end of winter and the beginning of spring. The dosage for children aged 4 and above is a maximum of 1 gummy per day.

Most of our other treatments can be consumed from the age of 12. Only the following treatments are strictly for adults:

💤 Sleep

💁‍♀️ Beauty

💇‍♀️ Hair & Nails

☀️ Sun

🍏 Slimming

In any case, before starting a dietary supplement treatment for your child, it is recommended to consult your doctor.

Are Mium Lab products suitable for pregnant or breastfeeding women?

If you are pregnant or breastfeeding, we recommend consulting your doctor before taking any dietary supplements.

Didn't find an answer to your question?

Feel free to contact us at hello@miumlab.com and we will be happy to assist you.